Contact Us

Get in touch with our team. We're here to help you with any questions about vehicles, spare parts, or our services.

Get In Touch

Have questions about our platform, vehicles, or financing options? Our team is ready to assist you. Reach out through any of the channels below or fill out the contact form.

Our Office

Mombasa Road, Nairobi, Kenya

P.O. Box 12345-00100

Phone Numbers

+254 700 000 000

+254 711 000 000

Email Address

info@ejumla.com

support@ejumla.com

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed

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Frequently Asked Questions

Quick answers to common questions

How does the KCB financing work?

Our integrated KCB financing allows you to apply for vehicle financing directly through our platform. After selecting a vehicle, click "Request with Financing" and follow the steps to submit your application. KCB will review and provide loan terms within the platform.

What is the vehicle clearance time?

Through our automated system integration with KRA and port authorities, we've reduced clearance times from 3 weeks to just 3-5 working days for most vehicles.

Are all vehicles and parts verified?

Yes, all vendors on our platform are verified, and each vehicle undergoes a verification process. We ensure that all listings meet our quality standards before they're made available to buyers.

Can I sell my vehicle on E-Jumla?

Absolutely! Register as a vendor on our platform to start listing your vehicles and spare parts. Our vendor registration process includes verification to ensure platform integrity.

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